Rental Agreement Terms and Conditions
I promise to return all equipment rented from Alpine Ascents International, Inc. in good condition at the end of my climb/course. I agree and authorize Alpine Ascents International, Inc. to charge my credit card on file for repairs and/or replacements of damaged, lost or stolen gear. And I agree not to hold Alpine Ascents International, Inc. responsible for any injuries incurred through the use of its rental equipment.
Reserving: Please submit one reservation per person per departure. We recommend submitting reservations at least one month in advance to ensure adequate time for processing. Incomplete reservations may cause delay or failure to reserve requested items. Cancellations must be made three weeks in advance of your departure.
Washington Rentals: All rental equipment for trips taking place in Washington will be picked up during your gear check at our Seattle headquarters. For trips with an off-site gear check please contact the Gear Department to pick up your rentals in Seattle. At that time, payment will be taken for all rented items. No security deposit will be charged for Washington rentals; however, Alpine Ascents reserves the right to assess fees for the replacement or repair of any damaged items.
Alaska Rentals: Due to the unique nature of Alpine Ascents' Alaska program, some items requested may be picked up in Talkeetna at your gear check rather than shipped directly to you. However, not all rental items are available for pickup in Talkeetna. Payment for Alaska rentals will be charged to the on-file credit card after your gear check, including a $50 security deposit per item. Alpine Ascents reserves the right to withhold all or part of your security deposit for the replacement or repair of damaged items. All equipment, whether shipped to you or picked up in Alaska, may be de-issued at the Alpine Ascents Alaska facility at the end of your trip.
International Rentals: All rental equipment for trips taking place internationally will be shipped to you approximately two weeks prior to your trip departure date. A USA address must be provided for rental shipments. Rental equipment may not be shipped internationally. At the time of shipment, charges will be assessed to the credit card on file, including shipping charges, rental fees, and applicable security deposits. Please immediately contact the Gear Department with any questions.
Confirmation: Allow 48-72 hours for rental confirmation via email. If you have any questions or have not heard back from us within three (3) working days, please email [email protected] or call (206) 378-1927 and ask for the Gear Department.
Payment: The credit card on file will be used to process rental payment. For climbs in Washington, payment will be taken at your gear check and no security deposit will be required. For climbs taking place outside of Washington, charges are processed at the time of shipment (approximately two weeks prior to departure date) and will include a $50 security deposit per item plus shipping. Shipping cost is based on size and weight and can only be determined at the time of shipment.
Security Deposit: Fees are fully refundable upon a timely return (one week from the end of trip). Fees may be assessed for repair or replacement of damaged item(s). Please allow up to two weeks for your refunded to be credited. Please note that for items not returned within one week after a trip end date Alpine Ascents reserves the right to withhold all or part of your security deposit.
Shipment: Rental items for climbs taking place outside of Washington are scheduled to ship two weeks prior to your trip departure. Once received, please verify that all items are correct and fit appropriately. Please note that sizing information provided is used to determine the sizes of items shipped. You are responsible for rentals once items are shipped and until items are received back at Alpine Ascents. We encourage you to insure your shipment.